You lost game progress when you tried to save the game?
If this is the case, it will not be possible to restore your original game progress, but it is possible to restore your game progress manually through Player Support.
Please email Player Support so they can restore the levels manually on your new account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
Answers
Hi and welcome to the community.
Are you getting this message. If yes please follow below details and i think reinstall is the option for you. But you will lose boosters.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
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CC Saga Beginner's Corner
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2 · 2Helpful Woah! Sweet Love HahaWelcome to the King Community.
You lost game progress when you tried to save the game?
If this is the case, it will not be possible to restore your original game progress, but it is possible to restore your game progress manually through Player Support.
Please email Player Support so they can restore the levels manually on your new account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
Also check here.
Collect your badge from HERE.
Find the wrong and chance to win some Gold bars.
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1 · 1Helpful Woah! Sweet Love HahaHi dear welcome to our community
To restore your progress please read this 👇
if its not working please provide your game ID and CM will Restore Your Progress Manually.
To know your game id please read this 👇
hope the helps have fun
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0 · Helpful Woah! Sweet Love Haha