i lost all my levels, i was like more than 1000, i already try everything but it doesn't work:(

valeriaquexada123

help

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/311391/i-lost-all-my-levels-i-was-like-more-than-1000-i-already-try-everything-but-it-doesnt-work

Hi and welcome to the king community.

Very sorry about that. Can you please explain to me that did you saved your progress through facebook or king account. Have you tried these steps.

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

Thanks and have a lovely day ahead.😀

valeriaquexada123

It was for facebook, and i already try everything there, but it's still without working

rajdeeptb

https://community.king.com/en/candy-crush-saga/discussion/311391/i-lost-all-my-levels-i-was-like-more-than-1000-i-already-try-everything-but-it-doesnt-work

hi dear welcome to our community

have you logged in your game with facebook or king account? If yes 👇

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

if not logged in with any account please provide your game ID CM will restore your progress manually. to know your game id please read this 👇

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

hope this helps have fun

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/311391/i-lost-all-my-levels-i-was-like-more-than-1000-i-already-try-everything-but-it-doesnt-work

Hi @valeriaquexada123 . Welcome to our Community

Please report this to our Player Support Team here, so they can help.

and put your game ID . How to find your Game User ID on mobile devices and the Windows app check here and on Facebook like this. 

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/comment/1052634#Comment_1052634

https://community.king.com/en/candy-crush-saga/discussion/comment/1052634#Comment_1052634

In this case your only option is manual restoration. Only player support or our community managers can restore any progress manually. So as advised above by kiara wael you need to contact player support.

Best of luck and have a nice time ahead.😀