I dont know what happen whit my acc

winky68

My laptop!!!! Good idea!!!!!

winky68

https://community.king.com/en/candy-crush-saga/discussion/comment/1062591#Comment_1062591

Hi!!!!! Its the same with another decive. I dont know. I leave the game. Create other acc, but my progres???

😫😫😫😫

Freddy_

@winky68 Hi and welcome. You could leave the game and create a new account but this also would not guarantee you would get all your features back. have you checked that you phone is up to date and on the latest version as well. Strange that this is on both your devices

Thank you

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/comment/1064341#Comment_1064341

Hi again.

If you create a new account. Your progress will not be saved. As only one account can be related to one game. You have to start from zero. Your situation is very unfortunate and strange that on both devices you are not getting any bonus features. But i will still advise you to wait a little longer as your game is perfectly working at the moment. May be when the new updates will come you might get any new features.

Best of luck.😀