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Gold bars offered don't received
I have been a few months receiving an email saying that I have 50 gold bars that I can use in Candy Crush. I have open the game about 4 or 5 times and there is nothing there. Please, or you really add these bars to my game, or stop sending these wasting time emails. Thank you.
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Answers
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@Monken , Hi and welcome, The community does not deal with gold bar issues or purchases. If you contact customer support from your game they should help you with this or alternatively you can use the contact us at bottom of page but you will need your game ID for this
Thank you
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Hi and welcome to the community.
Can you please show us a screenshot of this message. Did you win any event for the gold bars. Please log out, update your game application, restart your device and login again. If it appears again take a screenshot and send us.
Thanks and have a lovely day ahead.😀
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Hi and Welcome to our Community
Please report this to our Player Support Team here , and put your game ID .
How to find your Game User ID on mobile devices and the Windows app check here and on Facebook like this.
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Welcome to Sweet King Community! 👑
How about you tried these steps that I hope this helps :
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭Have a nice and safety day! Sugar Crush! 🍭
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hi dear welcome to our community
Like this?? 👇
Its available in my game. You are saying about 50 gold bars that mean you founded this when you started this game.
Are you used Gold bars in previous???.
For Missing rewards you can contact support area as above mentioned.
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Hi @Monken !
From who is the email from and what does it say exactl?
Could you post a screen shot of it?
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