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Candy Crush isn't loading.

Roxanne_Shields
Roxanne_Shields Posts: 11

Level 2

Anyone else have this issue? PC Windows, Firefox.

Answers

  • Diamond_Lim
    Diamond_Lim Posts: 169,086
    edited October 2020

    Welcome to Sweet King Community! 👑

    Very sorry for your reply because unfortunately Flash Player has no longer to be used on any King's Games with PC Devices due to Flash Player End Of Life (EOL) right now. 😔

    But you can download this game then save your progress (Mobile Devices) :

    🍬Candy Crush Saga: play it HERE !

    Or if you have playing your game via laptop and using Microsoft, the app is downloadable free from Microsoft site. After you downloaded it, please log in your game with your King account and you're ready to go. All your progress and lives will be saved.

    Or you can download HTML5 here (Any PC Devices) that you can continue playing next new levels and something news on any King's Games with Facebook 😊

    If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

    🍭 Have a nice and safety day! Sugar Crush! 🍭

  • kiara_wael
    kiara_wael Posts: 158,312
    edited October 2020

    Hi and Welcome to our Community

    You may have noticed this message already on King.com. That the Flash Player version of the game is no longer supported.

    If you get this message in the game on Facebook, please make sure to play on a HTML5 supported and updated browser to be able to continue playing. For more help on this head over HERE.

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi and welcome.

    Can you please try another browser. Check on chrome. You may also clear cache/history of firefox and try again.

  • Freddy_
    Freddy_ Posts: 68,477

    @Roxanne_Shields Hi and welcome , there has been a few people with issues loading the facebook game, can you check on Facebook under Settings the game is set to active. Just to see if this may be your issue

    Thank you

  • Diamond_Lim
    Diamond_Lim Posts: 169,086

    Hello again! 👋

    Very sorry for your reply because unfortunately Flash Player has no longer to be used on any King's Games with PC Devices due to Flash Player End Of Life (EOL) right now. 😔

    But you can download this game then save your progress (Mobile Devices) :

    🍬Candy Crush Saga: play it HERE !

    Or if you have playing your game via laptop and using Microsoft, the app is downloadable free from Microsoft site. After you downloaded it, please log in your game with your King account and you're ready to go. All your progress and lives will be saved.

    Or you can download HTML5 here (Any PC Devices) that you can continue playing next new levels and something news on any King's Games with Facebook 😊

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124

    Hi @Roxanne_Shields !

    There was a short outage on Facebook last night that may have affected the game not loading. This should be fixed now, but if you still have issues loading the game, please check the page HERE for help.

Hey! Would you like to give us your opinion?