Candy crush saga will not load

Barbara_Dixon

Not been able to get into Candy Crush saga for 2 days now on Facebook.Just a big orange screen..When will this be fixed.

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/313764/candy-crush-saga-will-not-load

Welcome to Sweet King Community! 👑

There was a short outage on Facebook last night that may have affected the game not loading. This should be fixed now, but if you still have issues loading the game, please check the page HERE for help.

But you can download this game then save your progress (Mobile Devices) :

🍬Candy Crush Saga: play it HERE !

Or if you have playing your game via laptop and using Microsoft, the app is downloadable free from Microsoft site. After you downloaded it, please log in your game with your King account and you're ready to go. All your progress and lives will be saved.

Or you can download HTML5 here (Any PC Devices) that you can continue playing next new levels and something news on any King's Games with Facebook 😊

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭

Freddy_

@Barbara_Dixon Hi and welcome our CM has reported this as fixed. so if you are still having problems please see post below

https://community.king.com/en/blog/discussion/247354/is-your-game-crashing-or-not-loading-on-pc-facebook

Hope this helps

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/313764/candy-crush-saga-will-not-load

Hi and welcome to the community.

Sorry about the loading problem but our CM has informed us that the issue has been fixed. So please restart your device and check again if it is working fine for you.

Please feedback us if you still having problem.

Thanks and have a lovely time ahead.😀

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/313764/candy-crush-saga-will-not-load

Thank you for being a loyal player of Candy Crush Saga.

In fact there were some such issues on the Facebook platform and the issue has already been resolved.

You can refresh the page and check it again. If the problem is the same then the troubleshooting steps given above will solve your problem.

For further assistance, please feel free to write back to us. We'll be happy to assist you.

 

Thank you.

Crazy Cat Lad

Hi @Barbara_Dixon and welcome to our Community!

This should be fixed by now, so clear the cache and cookies on your browser if you still have issues with the game.

If the game then still won't load, please email our Player Support about this from HERE. Remember to enter the same email address that you use for login on your Facebook account, so they will find your account and to avoid an auto reply.