still can't play

Linda_Hair

when will Candy Crush be fixed for everyone to play? it's still not letting me on to play on my pc

GeorgiaGinger

https://community.king.com/en/candy-crush-saga/discussion/comment/1105541#Comment_1105541

Windows 10 computer here

Freddy_

@Linda_Hair Hi and welcome, our CM has reported that issue should be fixed, but if you are still haing problem please see post below

https://community.king.com/en/blog/discussion/247354/is-your-game-crashing-or-not-loading-on-pc-facebook

Also check you facebook app permissions, go to facebook settings and webs and apps and make sure candy crush saga is active

hope this helps

kiara_wael

Hi and Welcome to our Community

There was a short outage on Facebook that may have affected the game not loading. This should be fixed now, but if you still have issues loading the game, please check the page HERE for help.

GeorgiaGinger

Have done everything suggested still not working

Freddy_

@Linda_Hair @GeorgiaGinger Hi again can i ask what operating system you use as windows 7 is no longer supported and this may mean you need to upgrade to windows 10, i believe this can still be done for free.

I am on windows 10 and have no issues with my facebook game

Thank you

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/313768/still-cant-play

Hi and welcome to the community.

Please try to play on another browser.

This is known issue but it is resolved. Please check our CM comments added just a little while earlier on this topic.

There was an outage on Facebook last night that caused loading issues for some games on Facebook.

This should be fixed now, but if you still have issues loading the game, please check this.

https://community.king.com/en/blog/discussion/247354/is-your-game-crashing-on-pc-facebook

GeorgiaGinger

https://community.king.com/en/candy-crush-saga/discussion/comment/1105541#Comment_1105541

Windows 10 computer here

Freddy_

@GeorgiaGinger Hi, have you tried logging out and clearing your browser cache and then restarting your device then when you log back in see if this resolves your problem, also check your browser is up to date

Thank you

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/313768/still-cant-play

https://community.king.com/en/candy-crush-saga/discussion/comment/1105570#Comment_1105570

Welcome to Sweet King Community! 👑

There was a short outage on Facebook last night that may have affected the game not loading. This should be fixed now, but if you still have issues loading the game, please check the page HERE for help.

But you can download this game then save your progress (Mobile Devices) :

🍬Candy Crush Saga: play it HERE !

Or if you have playing your game via laptop and using Microsoft, the app is downloadable free from Microsoft site. After you downloaded it, please log in your game with your King account and you're ready to go. All your progress and lives will be saved.

Or you can download HTML5 here (Any PC Devices) that you can continue playing next new levels and something news on any King's Games with Facebook 😊

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭

GeorgiaGinger

It is working now!!

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/comment/1106449#Comment_1106449

Great to hear! 👍