Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@clezniak There was a short outage on Facebook last night that may have caused that the game to not load. This should be fixed now, but if you still have issues loading the game, please check the page below
Please note that Microsoft do no longer support Windows 7, therefore it's best to upgrade to Windows 10 to make sure all works well on the PC.
If you have a Windows 10 PC, you can also download the game directly to your computer and play via the Windows app instead. You can sync your progress to the app just by connecting the app to Facebook and you can download it from Microsoft Store here:
Please note some people have reported this issue as being fixed, so may just be a temporary problem
Hope this helps
Hello there, @clezniak ! Welcome to the Community!
I am sorry that you are having an issue with your Candy Crush Saga App. You sign-in with your Facebook Log-in but the PC but it is not reliant on Facebook.
I have Windows 10 running in my Computer. Everything in my Computer is set to automatically update. The Windows 10's Recent Update did not in any way affect my CCS App. It is just working fine.
When Windows 10 CCS app is not working, check if your computer is tuned-up: optimize, defrag, or check the Tools that came with your Windows 10 Operating System and start with System Scan for error. It is important that you clean your system so your App runs properly.
Hope this helps! Let me know if you need more assistance!
Welcome to Sweet King Community! 👑
There was a short outage on Facebook last night that may have affected the game not loading. This should be fixed now, but if you still have issues loading the game, please check the page HERE for help.
But you can download this game then save your progress (Mobile Devices) :
🍬Candy Crush Saga: play it HERE !
Or if you have playing your game via laptop and using Microsoft, the app is downloadable free from Microsoft site. After you downloaded it, please log in your game with your King account and you're ready to go. All your progress and lives will be saved.
Or you can download HTML5 here (Any PC Devices) that you can continue playing next new levels and something news on any King's Games with Facebook 😊
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
Hi and welcome to the community.
Yes there was an issue but we have been informed by our studios that it has been fixed so restart your device and clear cache/ history of your browser and try again.
You may also choose another browser and see if it helps you.
Thanks and stay safe.😀