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Receiving and sending lives via Facebook - not working!?
Answers
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Hi and welcome to the community.
There is a little issue with facebook permissions please check facebook settings and permissions.
To update you have to update your browser, also clear cache/history of your browser and restart your device.
Please check this link also.
Thanks.
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refresh the game or exit and sign in againe
good luck and good moorning
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Good morning, since last week Inam unable to send lives to my friends. I updated the app without any change in the problem. I disinstalled the app loosing 135 spared lives and many boosters. Nothing. The problem is still there. What can I do????? Thanks
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Hi and welcome to the community.
There has been an issue with facebook permissions. Please check facebook settings and permissions.
Also check below link for some useful tips.
Thanks.
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Thank you for being a loyal player of Candy Crush Saga.
Some players are facing such problems due to a temporary problem of Facebook.😔
However, can you show us a screenshot of the error message you received during the Lives Exchange?
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Hi and Welcome to our Community
Please check this page
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Hi and Welcome to our Community
Please check this page
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Welcome to Sweet King Community! 👑
Lives received from Facebook friends are notifications sent in Facebook. They're held in your profile and delivered into the game once per notification.
This means that if you update Facebook, change your profile, reinstall the Facebook app or even update its app software, those Facebook notifications may get lost, as they've been delivered and cleared from the queue. While it is possible to store in-game messages from your friends, due to these factors outside our control, we cannot guarantee that they will remain on your device indefinitely.
Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.
Don't forget that you can always request plenty more lives at any time from your friends! Also if you use a King account instead of Facebook, you will not encounter this issue.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
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Welcome to Sweet King Community! 👑
Lives received from Facebook friends are notifications sent in Facebook. They're held in your profile and delivered into the game once per notification.
This means that if you update Facebook, change your profile, reinstall the Facebook app or even update its app software, those Facebook notifications may get lost, as they've been delivered and cleared from the queue. While it is possible to store in-game messages from your friends, due to these factors outside our control, we cannot guarantee that they will remain on your device indefinitely.
Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.
Don't forget that you can always request plenty more lives at any time from your friends! Also if you use a King account instead of Facebook, you will not encounter this issue.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
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@fantutizy Hi and welcome, A fair few people are experiencing this problem at the moment and think is was mainly due to a Facebook platform update.
All i can suggest at the moment is to check you Facebook permission settings. go to Facebook settings , webs and apps and check all your game and notification settings are set to active
Hopefully this will solve your problem, or this issue will be resolved soon
Thank you
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