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Passed the relevant levels to get gold bars but did not receive my 50 gold bars reward??????
Ayuda soy nuevo.
Hi and welcome
Very sorry about that and yes some other players also reported the same about gold rush event. Please try to contact again to them but with different topic and hopefully they will respond. Normally they do respond within 72 hours.
Best of luck.
Wow, another event with a big glitch. There have been several reports of players not receiving rewards from this event. Please contact customer support but be patient. They are probably swamped with requests. Once you have a ticket number you need to reply to that email. Good luck and have fun crushing.
@Lady_Boden Hi, Unfortunately the community can not help with missing rewards, we can only point you in the direction of customer support. So you may have to be patient and wait from a reply from customer support
Thank You
Have been on to support team several times & still no answer!!!!
Hi and Welcome to our Community
Please report this to our Player Support Team here, put your game ID there
How to find your Game User ID on mobile devices and the Windows app check here and on Facebook like this.
@Lady_Boden Hi and welcome. please check you game is up to date and log out and restart your device, then log back in and see if this activates your reward. Also if playing via an internet browser also clear your browser cache. The community does not deal with any missing rewards
For any missing rewards
Please email Player Support directly from the game.
When sending an email directly from the game
Go to the game's Start Menu, then Settings - Help Center - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Hope this helps
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Hello Playing Saga for years, now at the final episodes, and lost all boosters! My accont was set to save game, but loging out and back in didnt bring them back. This happened when I was asked to share my info with yout providers and I declined - is it the reason or just coincidence? I play on my phone only and it didnt…
Hi, I’m having an issue with the Episode Race. Every time I start a new race, it immediately shows that someone has already finished the race, which is impossible. It also seems to be the same players every time, and the same person wins instantly as soon as the race begins. I’ve played around ten rounds and the problem…
I don't get ads in my game for futher help
Oyunumda kazandığım ekn hamleler silinmiş aldıktan sonra tekrar siliniyor
USER ID: 14735383769 So you know how when you pass the star circle you either get 30 mins of lollipops or 5 full lives? I'm getting so frustrated, for the last 8 times I've passed the star circle I've had full lives so I was supposed to get 30 mins of lollipops, but got nothing. I have video proof of this as I screen…
Hi. I play since 7o'clock in the morning but my Evolution in Prize Party it's not updatet. I am on the first place since yesterday but even thought I colect orange candies my number it's the same.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
