My Higher Level is not updated. Whenever i restart the game it goes back to lower level

tonym18

My last level should be 3522

when i restart the game it shows level 66

Every time i've to scroll up to 3xxx level to play and then drop down to Level 66 again

Game is sync or save to FB: FB log in credential is **** (Game ID 6485920683)

Pls help to resolve. Hope to hear from you soon.

(EDITED by CM - Personal information) 

Crazy Cat Lad

Sounds like the score is missing on several levels and therefore the game jumps to the next level where the score is missing.

I can reset the game for you so it will be on 3519 with all level behind completed. You will lose your scores on all levels from 1 to 3518 though and have two stars on them.

The other alternative is to replay all the levels that have the score missing.

Could you let me know your Game ID if you want me to do the reset?

How to find your Game User ID on mobile devices and the Windows app check here. 

Lotus_Flower

Hello @tonym18

It sounds like you need to sync your Facebook and your King account. Here's how:

Go to this page: https://king.com/games

In the top-right corner, click "Log in" (If you are already logged in, it will say "Settings", in which case skip the next two steps)

Log in using your King account username and password

In the top-right corner, click "Settings"

Choose the option "Account", then down at the bottom select "Score and progression sync"

Select "Sync progress" and you will be asked to log in to your Facebook account.

And that's it! Your progress will be synced across both your King and Facebook accounts.

Please note: your progress and Gold Bars will be synced across all accounts and all signed-in devices, but other items like Boosters are stored on your device and are not synced.