I lost all of my progress

Portuvybz

i stopped playing a few years back and I was at about

level 2800 and now all of that progress is done. Is there anyway to recover this?

kiara_wael

Hi and Welcome to our Community

Your Account saved if playing through Facebook or King Account . Please check this page for Help

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

Portuvybz

I did it with Facebook connection and it’s all gone

Freddy_

@Portuvybz Hi and welcome,

You would need to get your levels manually restored, so you would need to create a new facebook or King game account and then contact customer support to get your levels manually restored

https://soporto.king.com/contact

thank you

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/341096/i-lost-all-of-my-progress

Welcome to the friendly King Community.

Your game ID has been deactivated since you haven't entered the game in last few years😭However, even if you lose the game progress completely, we have a way to get your game progress back.

That means your game progress can be set manually so connect the game to Facebook and let me know your Game ID

Thank you.

Portuvybz

Ok great!!

its “Jesse Leonardo Lopes Silva”

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/1634538#Comment_1634538

A useful tip is also to know your Game ID! How to find your Game User ID on mobile devices and the Windows app check here and on Facebook like this.

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Portuvybz

Hello,

My Game I’d is 1801559265

please restore my levels as I have stopped for a few years but I’m back now

thivhu

I lost my progress ...what do i do to get my level back

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3079016#Comment_3079016

Hello @thivhu🤗 A Warm Welcome to the King Community!

If you are playing Candy Crush Saga, can you please open a new post using this link —> Ask a Question in Candy Crush Saga, so that we can discuss the issue and assist you?

I am closing this thread as it an old one!

Thank you for understanding & hope to see you again🍫🍫