🍫 Chocolate Box - Server error!

Loula101

Playing via Facebook on laptop and once the chocolate box challenge has been completed, I can't collect the reward as the error "server cannot be contacted".

I have cleared cache and the issue is still there.

Any help please?

cath0604

What wrong the server is not connecting

Alienscar

Hello @Loula101 the issue is known about and is being investigated. Until the reason for the issue has been determined there is nothing that can be done by a player to fix the issue.

Here is a link to the announcement.

https://community.king.com/en/candy-crush-saga/discussion/349923/chocolate-box-server-error

kiara_wael

Hi and Welcome to the King Community

This issue has been reported and Invistigated. For more Informations here

https://community.king.com/en/candy-crush-saga/discussion/349923/chocolate-box-server-error

Birdie53

Hi I was working on the chocolate box feature abs was doing good. But for the last few days it keeps saying server down. I’m unable to get the bonus. UGHHHH

Littleprincess

https://community.king.com/en/candy-crush-saga/discussion/comment/1796704#Comment_1796704

I’ve been having the same issue for over a week playing on my ipad. I cannot collect my prize for collecting all the chocolates. I just get the server error message, it’s very annoying.

Alienscar

Hello @Birdie53 the issue with the Chocolate Box is well known and it is being investigated.

Please refer to the discussion I have linked below. Any update on the situation will be provided in this discussion.

https://community.king.com/en/candy-crush-saga/discussion/349923/chocolate-box-server-error

SGDESPREZ

Hi,

For weeks now, I click on the chocolate box. The exclamation mark disappears but nothing happens and I cannot take part in the tasks to get the chocolate box's reward. Can you please help me?

SGDESPREZ

Spinnifix

Hello and welcome

I'll give you the modarator and I'll be happy to explain it to you. @kiara_wael

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/350856/chocolate-box-not-working

Hi and Welcome to the King Community

This issues has been reported and investigate. for more Informations please check this page Here