🍫 Chocolate Box - Server error!

Riggy

What is going on with the chocolate box? I still cannot play as it says cannot connect to server?

kiara_wael

Hi and Welcome to the King Community

At the moment there are some server related issues with the chocolate box and work is underway to resolve the issue. and Investigated.A post on this topic already exists in our community and your post will be attached to that post so I'm closing this post for now.

You will find the complete information in the link below.

https://community.king.com/en/candy-crush-saga/discussion/349923/chocolate-box-server-error

Thank you

abiddle

I’ve tried to reboot and nothing.

simplyP

Hello @abiddle you can find more info on following thread...Just clink the link

Chocolate Box - Server error! — King Community

Wannie

My chocolate box hasn’t opened in about 3+weeks. I’ve reported a couple of times. When you’re playing and earn a prize, you kinda expect it. That’s the fun part of the game.🙁

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/351677/my-chocolate-box-hasn-t-opened-in-3-days-it-keeps-saying-server-error

Hi and Welcome to the King Community

At the moment there are some server related issues with the chocolate box and work is underway to resolve the issue. and Investigated.A post on this topic already exists in our community and your post will be attached to that post so I'm closing this post for now.

You will find the complete information in the link below.

https://community.king.com/en/candy-crush-saga/discussion/349923/chocolate-box-server-error

Thank you

pinkpuffle

It seems as though the Chocolate Box Server Error has been going on for quite some time now! Can we have an update on what is being done to resolve this issue? Many of us have Candy Crush Boosters(Jelly Fish, Coconut Wheels, Striped Candies. Wrapped Candies)that we have been unable to access!

Why don’t you give each player unlimited lives and some special boosters each day until you figure out how to fix this problem? This is only fair to your loyal gamers.

lily0099

Can we get an update please ? Nothing since Sept 20. Is it getting fixed?

Poncke-2

I play candy crush on 4 different devices and all have the same problem. I installed a brand new on a brand new tablet this week and the problem still persists. The fact that it takes more than 3 weeks to fix this is worrying. I've spent money on the game to progress, but I am not getting the rewards from the chocolate box. This is poor service.

lucarpe

Hi, I've purchased 20 goldbars but the game apparently couldn't connect to the server. But my the credit card notified me that €3,40 had been withdrawn from my pocket TWICE!