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My FB account was Hacked

JLagaceJLagace Posts: 1 Newbie

Good morning,

My Facebook account was hacked yesterday. I have created a new account. Unfortunately, the history of my Candy Crush activity did not come with me and I am starting all over again. I was on Level 5441 under my previous account. Here is my new FB info:

I'm hoping that you can sync my account to that level so that I can continue without starting back at Level 1.

Thank you for your consideration,

Janice Lagace


  • Hey! Would you like to give us your opinion?

  • Sukanta_BiswasSukanta_Biswas Posts: 22,124 Candy Moderator

    Welcome to the King Community.

    Because your Facebook account has been hacked, you have lost your original game progress. In that case you can manually set the game progress to the new account by contacting our player support and follow the link below to get the steps.

    If you do not get a solution from player support, please let us know again.

    Thank you!

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