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All star game

giessejgiessej Posts: 6 Level 2

I sent in a request about the all star issue and you asked me to send you screen shots which I did immediately. I’ve also sent in request for you to fix my game as I was on level 2113 and your app glitched and sent me back to level 1 and booted me out of the all star game while I was in 1st place!!! Can someone please get back to me because I worked for hours to get into the wild card and I feel like this was a rigged game!


Answers

  • Hey! Would you like to give us your opinion?

  • giessejgiessej Posts: 6 Level 2
  • Sukanta_BiswasSukanta_Biswas Posts: 22,529 Candy Moderator

    Welcome to the King Community.

    According to your screenshot I can clearly see that your game progress has been corrupted. There are two ways for you to solve this problem, but if the first one is not solved then you will have only the second way.

    1. Please uninstall the game app and then Re-install the game app and log in. Please note that, uninstalling the game app will cause you to lose all stored booster and lives. If you still can't find a solution after reinstalling the game app, the last resort is for you 👇😥
    2. You need to manually reset your game progress by contacting our Player Support, which means you will get your Game progress back manually.

    Thanks in advance for your patience and support. 

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