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Issue

mrsmerriwether1mrsmerriwether1 Posts: 2 Newbie

So this day 2 in a row that on the spin wheel I got the jackpot or whatever , the blue with 3 stars and received NOTHING instead 😩 it also letting me take sent lives and then I still don’t have any!!! Help what can I do

Answers

  • kiara_waelkiara_wael Posts: 65,711 Candy Moderator

    Hi and Welcome to the King Community

    There is a temporary server error which may give various error messages and causes connection issues with your game accounts and to make purchases.

    The Game Team is working on a fix and counting on having this sorted out shortly.


  • Hey! Would you like to give us your opinion?

  • Sukanta_BiswasSukanta_Biswas Posts: 22,528 Candy Moderator

    Welcome to the King Community.

    According to your statement, what you got was a Jackpot. The jackpot will have a bunch of boosters and they will be credited to your inventory as soon as you make a claim.

    If the server disconnects after the daily wheel has run, the wheel may stop anywhere, but you will not have the option to claim a reward, also on reconnection you will have the opportunity to use the wheel once again.

    Did something like that happen to you?

  • mrsmerriwether1mrsmerriwether1 Posts: 2 Newbie

    No that’s not what happened it showed them I got claim and I got nothing tried reloading after still nothing and it’s the second day in a row…. It’s okay. Whatever I guess u guys can’t see it or fix it. I’m just prolly not gonna keep giving the game money , when It keeps having glitches and things like that. Thank you

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