Candy Crush Not working

MeyerLinda

Is anyone ever gone to fix this game - I have heard no updates for 2 weeks

Thanks

CatJ

It's been even longer for me that I can't access anything via King.com. I've not contacted support 8 times and all they do is send the same tired, useless form email about how "all your burning questions will be answered in these links." And NONE of the suggestions they provide fix anything. They must be doing very well to be able to discard players like that.

Crazy Cat Lad

@MeyerLinda What device or platform are you playing on? Have you checked our FAQ:s HERE?

@CatJ Please check our Support thread HERE.

MeyerLinda

I have a Dell Windows 10 computer - not a lap top, I have seen all those ideas for fixing the game and none have worked,

It seems that the download of 11/5 was not done properly as both Candy Crush and Candy Crush soda do not work.

CatJ

I have tried different platforms, devices. I've cleared cookies, history, caches...I've gone through every suggestion set forth in the FAQ. Every time I contact King.com Support, they forward a rote email with the same FAQ links no matter how many times I reply and tell them what I"ve just told you. I've gone through NINE iterations of this loop with Support now. King.com no longer works and it's not just me, apparently. I would like to know if anyone is working on a solution and if there's an ETA on it. Or should a great number of former players just give up and consign King.com games to the internet graveyard?

MeyerLinda

Thanks and I 2nd that comment.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/1894583#Comment_1894583

Welcome back to the King Community.

The problem has already been reported, have you got the details?😊

CatJ

I have read every single bit of detail in the FAQ. I repeat. King.com doesn't work for a huge segment of former players. Is anyone working on a solution? Is there an ETA?

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/1894644#Comment_1894644

The platform is still active and efforts are being made to improve the platform. The problems will be solved and work has already begun🥰

MeyerLinda

I find it amusing that the King Community just sent me an e-mail to remind me to use my 436 gold bars when the game is not working for alot of us!.

I was one of the semi finalists in the big tournament and now I can't even play.

CatJ

WTF!!! King.com access to Candy Crush Saga came back on for about 4 days and today....GONE AGAIN!!! What kind of idiots are running this thing???