🎬️ Video ads disappearing or not available

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

This also means that the video ads will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

Cindysbrown

Screenshot_20230820-002554.png

I cannot hit play. Goes to black screen

Mary-Ann_Avella

https://community.king.com/en/candy-crush-saga/discussion/358258/%EF%B8%8F-video-ads-disappearing-or-not-available

Mine just stopped couple days ago after the new update

virgo62

I want Ads back .

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

This also means that the video ads will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

nicky232807

https://community.king.com/en/candy-crush-saga/discussion/comment/417449#Comment_417449

I agree! It's sooo unfair! I'm so sick of this game! And the unfairness!

christinewupp

This is a nice move from King, putting all these complaints together in one thread, starting in 2019, ancient times before the pandemic even.......It just shows they have been "testing" the video feature for..... four years now. Wow! That is some kind of test!!!

HaMFaCe

https://community.king.com/en/candy-crush-saga/discussion/comment/2619687#Comment_2619687

It could be worse .. you could have ads where you think you’re going to get a booster but the ad just crashes. The software is a joke

Momdiggity

I used to get ads to help. Where are they?

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

This also means that the video ads will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.