🎬️ Video ads disappearing or not available

yamunachaaru

I have ads

Emma_Adel

I want ads to appear from which I can win prizes

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/462044/i-have-ads

Hello @yamunachaaru🤗 A Warm Welcome to the King Community!

I am not sure what your question is! Can you please provide more details?

Palash_Sarma

https://community.king.com/en/candy-crush-saga/discussion/462045/why-dont-i-see-ads

Hi Welcome to the King Community

We've noticed some concerns about video ads disappearing or not being available in the game. We want to clarify that the video ad feature, like all ads and promotional features, is currently in a testing phase within the game.

This means that while some players may receive Lives, others might get Boosters or other items from this feature.

However, due to the testing nature of this feature, video ads may not always be available to all players or on all devices. If you find that the ads are currently missing in your game, please don't worry.

Stay tuned and keep a close eye on the game to know when the ads will be back.

roselyngandalusao

hi I'm interested

Marinel_Zarco

How to get back that adds to help and get some booster and extra moves.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/462562/i-lost-my-adds-in-every-game-how-to-get-it-back-that-adds

Hello @Marinel_Zarco🤗 A Warm Welcome to the King Community!

I am sorry to hear that you lost Ads in all of your games! Do you have the updated versions on all your games? Also, do you have strong internet connection?

Please try logging out of your game — close the App — turn off WiFi — shutdown your device and restart it after 15 minutes — turn on WiFi — reopen the game and log back in — replay a game and see if the Ads come back!

The Ads are still a testing feature in all the games! I am not sure how much it will help, but you can contact the King Player Support team from this link —> https://soporto.king.com/contact

PavanPk

Ads are not coming? What is the issue

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

This also means that the video ads will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

For more Info Here

chethushetty

Why ads is not working