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Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
After purchasing in-game package in candy crush saga game, I can't watch ads at all. please fix this problem, it became impossible to pass the chapters, I was able to get extra rights thanks to the advertisement at the beginning and end of the chapter, but now it is impossible. I will never buy in-game packs again!!!