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Do you have a question or need help with your game? Ask the Community.
š¶ļøš¬ Hot & Sweet right now in Candy Crush Saga!
ļ»æā ļø Need help? Check our FAQ:s first HERE
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š© Email notifications Customise your experience in the forum! HERE
š¬ļø Video ads disappearing or not available
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Answers
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I have the ads to earn bonuses at the end of unfinished levels. When I opted to use them at the end of a particularly difficult level, the screen went black. I waited a full 5 mins, but the ad didnāt load and there was no exit button on the screen so I had to reboot the game and lost my progress. What gives?
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Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
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Welcome to Sweet King Community!Ā š
The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
And youĀ can also still earned more free boosters (gold bars) by another in-game features/events (also contests on this community)Ā that youĀ can use the boosters to beat any tricky levelsĀ too.Ā š
ā Ā Need more help?Ā CheckĀ ourĀ FAQ:sĀ HEREĀ andĀ Help CenterĀ HERE!
If you want to ask this game question, please ask onĀ Candy Crush Support CommunityĀ (Correct Area) next time. Thanks!Ā š
Have a nice and safety day!Ā ā¤š
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Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
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I have been enjoying candy crush for some years and reached 1220. I suddenly stopped getting all boosters and bonus ads and this level is proving virtually impossible. Where as I was clearing about 20 levels a day I have now been stuck on 1220 for three weeks. No longer enjoying it so probably sadly wonāt play much longer ā¹ļø
