🎬️ Video ads disappearing or not available

Sherri_

https://community.king.com/en/candy-crush-saga/discussion/358258/%EF%B8%8F-video-ads-disappearing-or-not-available

And no boosters after winning a level...not even a challenge anymore..not fun at all

sweetpoizonn

https://community.king.com/en/candy-crush-saga/discussion/358258/%EF%B8%8F-video-ads-disappearing-or-not-available

I haven't had commercial in a while and they were very helpful now I feel like quitting the game altogether

keciaboyd

Thanks but i don't think it's fear for some peoples to get the test and other's don't. i been playing for some years now and i have spent money to pass hard level while other's have the options to watch an ad for free and get free booster while others pay for their boosters. I never had the free ad option at all and i'm on level 4781.

kpolen

Why did I have the video ads and now they are gone? Please bring them back.

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

This also means that the video ads will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

Doondie

https://community.king.com/en/candy-crush-saga/discussion/399084/why-did-i-have-the-video-ads-and-now-they-are-gone

Do you see Sweet Cinema in your game events?

Have you made any purchases with real money recently?

kpolen

https://community.king.com/en/candy-crush-saga/discussion/comment/2590447#Comment_2590447

Yes I have spent money and no the Sweet Cinema was there and now is gone.

Doondie

https://community.king.com/en/candy-crush-saga/discussion/comment/2590463#Comment_2590463

I'm afraid you've lost ads and Sweet Cinema as a result of making a purchase. It's King's way of "rewarding" paying players - they punished you instead.

kpolen

https://community.king.com/en/candy-crush-saga/discussion/comment/2590472#Comment_2590472

I guess no more spending money for me.

keciaboyd

i don't think it's fear for some peoples to get the test and other's don't. i been playing for some years now and i have spent money to pass hard level while other's have the options to watch an ad for free and get free booster while others pay for their boosters. I never had the free ad option at all and i'm on level 4781.