Sign Up!

 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

🎬️ Video ads disappearing or not available

18788909293192

Answers

  • Ammurm
    Ammurm Posts: 1

    Level 1

    I want adds and give me life

  • Diamond_Lim
    Diamond_Lim Posts: 167,034
    edited April 2023

    The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

  • Diamond_Lim
    Diamond_Lim Posts: 167,034
    edited April 2023

    👱🔄👩 Invite friends to your game - New way of connecting with other players in the game here!

    Need friends for Candy Crush Saga? Post your Friend Link here! 😊

    You can also click here to read my answer to follow these steps of add more friends that we hope you can send and receive lives with friends on this game. 😊

    Player Card! New Candy feature in the making. Let us know what you think here!

  • bookdragoness
    bookdragoness Posts: 1

    Level 1

    These comments are from 3 years ago. I've had ads for a long time, but now they either freeze or they freeze the game so I have to close it completely. Is this going to be fixed or should I just ignore the option to use ads for boosters/lives?

  • Agnieszka1979
    Agnieszka1979 Posts: 1

    Level 1

    Dlaczego nie ma reklam

  • PrettyBubbles
    PrettyBubbles Posts: 27,121
    edited May 2023

    Hi @mariemarie123 Welcome

    With the ads if you have had them for a while it can appear that they are permanent but they are not rolled out to everyone at once so the studio will occasionally reshuffle them so as others can enjoy them too

    I am sure you will receive them again its just a case of waiting right now 💓

  • CandyKatD
    CandyKatD Posts: 3

    Level 1

    Yes!!! I made my first purchase after playing for 10 years and "poof" as you said, in the middle of the tournament! 🧐😠

  • Patty11
    Patty11 Posts: 4

    Level 1

    I read Kings response regarding why the ads feature is no longer there. Very disappointed in Candy Crush right now. Taking the ads away, plus the mad hatter and the cinema in events has prevented me from getting boosters, thus gold bars. I'm on level 12,000+ and King has always had ads. Today is day 3 of not being able to obtain the normal boosters on a daily basis. Now I have lost my desire for the competition... not a nice thing to do. Hopefully this does not coincide with the All Star Qualifying round.😔

  • Patty11
    Patty11 Posts: 4

    Level 1

    THANK YOU King for returning all my boosters options. They are back. I appreciate it. It was painful. Thanks.

  • llamacroft
    llamacroft Posts: 2

    Level 1

    As soon as you pay for anything through the play store, you lose the ads.

Hey! Would you like to give us your opinion?