💻️ Game crashing/ closing down on Windows app

bossrefill

Same here, as soon as it gets to the new Mindful event screen it crashes out, I've tried rebooting etc. etc. nothing works. I thought "mindful" was supposed to be relaxing not frustrating.

Marj_Kitterman

When I open Candy Crush Saga and it goes to the "Play" button, I press it and it closes out immediately and puts me back on desktop. What can I do to get it to play?

sgoff61

For me, it crashes as soon as I hit play. The first time it happened, it showed the "Even Dexter needs a break" warning at the top, and then the whole window closed when I hit play. Since then, it loads the main screen but closes when I hit play, but if I click on My Account or the settings icon, it will go to that, just won't let me get into the game. I eventually threw away all of my boosters by resetting because that's what a post here said to do, but it still doesn't work. If there is a problem with the game for everyone, it would be nice if they would post it here instead of instructing us to reset so that we lose everything. If and when I ever get back into the game, I'm going to be livid if I have lost my progress along with my boosters.

bossrefill

Yes - see discussions, several people reporting the same problem.

sgoff61

That's exactly what is happening to me.

sgoff61

Same here. When I click on Play, the whole window closes. I even threw away all of my boosters because a pinned post here said to reset the game if it doesn't load.

sgoff61

Yes, but it doesn't have anything to do with Mindful Journey for me. It shuts down as soon as I hit Play before I even get into the game.

sauren

@LindQ

Are the developers working on this problem?

Thank you.

Marj_Kitterman

This never happened before.

Adav

Oh this is so so stupid. I have 1 hour left to win the Chocolate delux, but cannot access the game? It loads fine, and then as, it switches off. Please how can this be??? I have cleared the cache, rebooted, restarted, etc.... History cleared, so I've done my bit on this side. Obviously a King problem on Win 10?

worked really hard and saved my last 5 lives to play and win this today for lunchtime rest , and now I suppose I won't get it.......... again....