My life is gone

EvaWah

Hello

all my saved life is gone. I had more Than 50!

And all my candy is also gone.. what happens?

How can i get everything back??

kiara_wael

Hi and Welcome to the King Community

If you update Facebook, change your profile, reinstall the Facebook app or even update its app software, those Facebook notifications may get lost, as they've been delivered and cleared from the queue. While it is possible to store in-game messages from your friends, due to these factors outside our control, we cannot guarantee that they will remain on your device indefinitely.

Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.

Please check links bellow about lose booster!

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/365478/my-life-is-gone

Welcome to Sweet King Community! 👑

You can check this information for similar your problem here (Not receiving any Lives or did you lose all stored Lives?) that I hope you can understand to read it.

You can also click here to read my answer to follow these steps of add more friends that we hope you can send and receive lives with friends on this game. 😊

⚠️ So please also attention when you have trouble to lose all of your inventory lives and boosters! ⚠️

1. The boosters and lives also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game! 

2. The boosters and lives are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved. 

It’s best not to store too many Boosters (Lives) on your device, as there is a chance they may be lost, or affect the game play. 

We do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here and then ask and send your Game ID (How to find your Game ID), so they can help. 😊

Anyway, thank you for your playing Candy Crush Saga! ❤️😊

🔥 Hot & Sweet right now here in Candy Crush Saga! 🔥

You can also participate on Candy Crush Contests here that you can chance to win gold bars on this game (also win badges on your view profile). 😉

Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊

Spoiler Warning

You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.

Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)

You can also check Want to subscribe on Tagging List of King's Games and More Topics as received your tags on your notifications when contests and more exciting threads released if you want to subscribe. And also check Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTR as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. 😊

Have a nice and safety day! ❤️😊