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My gold bars are not counted

Shagunpro Posts: 676 Level 4
edited March 2022 in Support

I completed the chocolate box and won 10 gold bars but they were not counted in my account

here is a screenshot of it

pls take an action. I want my gold bars.

Best Answer


  • Diamond_Lim
    Diamond_Lim Posts: 146,333 Diamond Diaries Moderator

    Hello there! @Shagunpro 👋

    I will tagging @kiara_wael @Sukanta_Biswas @aijaziqbal @bearwithme who are Candy Crush Moderators if they can help. 😊

    Oops! This area is French Corner (not Candy Crush Saga). 😅

    If you want to ask this game question, please ask on Candy Crush Community (Correct Area). Thanks! 😉

    Anyway, thank you for your playing Candy Crush Saga. ❤️😊

    🔥 Hot & Sweet right now here in Candy Crush Saga! 🔥

    You can also participate on Candy Crush Contests here that you can chance to win gold bars on this game (also win badges on your view profile) and please check more on Candy Crush Community. (Support, Discussion, Contests, Ideas, Videos, etc.) 😉

    Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊

    You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.

    Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)

    You can also check Want to subscribe on Tagging List of King's Games and More Topics as received your tags on your notifications when contests and more exciting threads released if you want to subscribe. And also check Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTR as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. 😊

    Have a nice and safety day! 😊

    I move this thread to Candy Crush Community soon. 😉

  • kiara_wael
    kiara_wael Posts: 136,825 Candy Moderator
    Answer ✓

    Hi and welcome to the King Community

    If you miss a reward from any other feature, please report this to our Player Support Team here

    The screen shots are from all stats features and there are no rewards given from those.

Hey! Would you like to give us your opinion?