Freezing!

lpiedra10

I keep missing out on prizes cause my app freezes! I wouldn’t mind but I’m paying for the credits.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/386288/freezing

Hi and Welcome to the King Community

Thank you for the feedback , If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.

The screen shots are from all stats features and there are no rewards given from those.

Lindark

Hi there, apparently the game is having some issues regarding freezing right now that are being worked on. I will share below :) Hopefully it will be resolved soon. Also, if my answer has helped you, please feel free to accept it! It will help me reach my goal.

https://community.king.com/en/candy-crush-saga/discussion/385639/since-the-pumpkin-party-started-the-game-had-been-locking-up-known-issue

José_Savelkoul

Is this happening when playing Candy Royale perhaps?:

https://community.king.com/en/candy-crush-saga/discussion/385627/candy-royale-pop-up-freezes-the-game-app-know-issue