Restarting Group Discussion page for the whole community

nekocat

Edited

Palash_Sarma

https://community.king.com/en/candy-crush-saga/discussion/comment/3115529#Comment_3115529

Hi @Kerrie

Try following steps , I got customer care ccs

There are a few key reasons why Candy Crush might be having a tough time connecting to the App Store. It could be something as simple as a poor network connection or as complex as an outdated app version.

Make sure your device is connected to the internet. Make sure that your game app is updated to latest version.

Check if you have latest system updates on your device.Try different connection wifi or mobile data . Logout and login back into your play store account

Start by checking device system status, then check for internet connectivity issues, VPNs interfering, time and date settings, DNS errors, outdated software, or network settings. You might also want to try restarting your device and signing out of the App Store.

If no other devices can access the internet, turn off your Wi-Fi router, then turn it on again to reset it.

Palash_Sarma

Hi

There is a contest ccss grow the bear

Please check this

Hi @steventseng I got shipmates in my game, do you available now if yes I will play atleast 15 new levels

@nekocat ,

@JONH10 , @Kerrie

@Amoonmoon @Racoon7

@SApple2

nekocat

https://community.king.com/en/candy-crush-saga/discussion/comment/3117844#Comment_3117844

Thank you, I also received Yosca's tag. 🙏🙂

steventseng

https://community.king.com/en/candy-crush-saga/discussion/comment/3117844#Comment_3117844

I just came back from exercise and I missed it. I saw that you completed level 15. Is your CCSS Race normal?

Palash_Sarma

https://community.king.com/en/candy-crush-saga/discussion/comment/3117913#Comment_3117913

Ohh I forgot, no race now. I try close app open again did not work,

steventseng

Since last week, my CCSS Race has been a little abnormal:

1. When I enter the game, it will be forced to automatically execute and join the game immediately.

2. There are only 14 levels in each Race.

3.When I win, it's always at the "Classic" level and I can only get 5 gold bars.

4. This has happened 2 times.

nekocat

https://community.king.com/en/candy-crush-saga/discussion/comment/3115529#Comment_3115529

I have just been playing some levels with fish, and they indeed act very unhelpfully 😕

steventseng

https://community.king.com/en/candy-crush-saga/discussion/comment/3117511#Comment_3117511

Good night, I just changed my job last month and I am not allowed to use my mobile phone during working hours. Because my department is short of manpower and continues to work overtime, I post less.

Palash_Sarma

Hi

https://community.king.com/en/candy-crush-saga/discussion/comment/3117928#Comment_3117928

You atleast get the race, how it will fix now..did you mail king care? I did not get this problem about one year.