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Black screen when watching ads - 🚫 Issue reported!

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Answers

  • aourso
    aourso Posts: 2

    Level 1

    edited August 2023

    Mine is going black and I’m on my iPhone. I deleted and reinstalled the app. I lost all my gifted lives and saved boosters. 😡 it was fixed for 2 days and is now going black again. 🤷🏻‍♀️it’s ads when I have a chance for extra lives and saucer. Ads still work for the cinema game.

  • niki21581
    niki21581 Posts: 1

    Level 1

    On level 785 and the watch AD feature to earn extra candies while in game play turns black. The only way to get out of the screen is to close the game. Playing from iOS 16.6

  • kiara_wael
    kiara_wael Posts: 157,001
    edited August 2023

    Hi and Welcome to the King Community

    Thank you for the feedback. this issues has been reported in a mean time please force close the Apps and Log in again, for more info Here

  • Smudge2019
    Smudge2019 Posts: 1

    Level 1

    Videos within the game, like for extra turns within a round, are not playing. The screen turns black and I have to leave the game and reenter losing the progress.

  • kiara_wael
    kiara_wael Posts: 157,001
    edited August 2023

    Hi and Welcome to the King Community

    Thank you for the feedback. this issues has been reported in a mean time please force close the Apps and Log in again, for more info Here

  • ellenteft
    ellenteft Posts: 7

    Level 2

    edited August 2023

    13998 adds are black again. Come on!

  • kiara_wael
    kiara_wael Posts: 157,001
    edited August 2023

    Hi and Welcome to the King Community

    Thank you for the feedback. this issues has been reported in a mean time please force close the Apps and Log in again, for more info Here

  • Since yesterday it is not possible to se the video to get rewards


  • kiara_wael
    kiara_wael Posts: 157,001
    edited August 2023

    Hi and Welcome to the King Community

    Thank you for the feedback. this issues has been reported in a mean time please force close the Apps and Log in again, for more info Here

  • ellenteft
    ellenteft Posts: 7

    Level 2

    edited August 2023

    I will never pass this level as the more moves adds are black, and do not play. I had to burn through a bunch of gold bars to pass the games before this to move on and don’t have enough to buy moves anymore. I hope you are refunding the sponsors money because they are not getting their money’s worth.

Hey! Would you like to give us your opinion?