Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything thatβs not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Hello there, I am new here and I want to reset my current game progress to level 1. Any idea how can I do that? I also mailed player support but no response yet. Thank you.
Thanks for replying , this is weekend , hope they will sent you email on Monday and please check spam folder too .
Hi and Welcome to the King Community
Please check this page
Hello there again, sorry to ping you. They haven't sent me any reply yet. May I ask if it is possible for you to do it personally since you are a mod here, maybe?
EDIT- Nevermind. It's solved :)
Hmm, I understand what you mean, it's not a bad idea. Will see. Thank you :)
Just create a new e-mail address - anywhere would be good; Gmail, Yahoo, some local provider etc. You will only be using it for gaming, newsletters and other unimportant stuff.
Support work over the weekend too, so they should've sorted this out in no time. It's a routine thing.
Anyway, good luck! π
Thanks for replying, I am playing through mobile, and also right now, I don't have a secondary email to create a new account.
Hello, Mr Newbie Crusher,
Welcome to the forum! π
Why don't you simply create a new King account? Are you currently playing through your Facebook account? What device are you playing on?
I see, I will wait then. Thank you for your time and support :)
Thank you for the reply. I already mailed player support as I said. If I may ask how long before can I expect to receive an answer from them?
New here? Sign in or create an account to join the fun.
Hi everyone, Weβve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when itβ¦
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donβt, here's a quick explanation: π Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyβreβ¦
Welcome to the Community π If youβre having trouble with your game, whether itβs missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center π Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toβ¦