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Hello there, I am new here and I want to reset my current game progress to level 1. Any idea how can I do that? I also mailed player support but no response yet. Thank you.
Thanks for replying , this is weekend , hope they will sent you email on Monday and please check spam folder too .
Hi and Welcome to the King Community
Please check this page
Hello there again, sorry to ping you. They haven't sent me any reply yet. May I ask if it is possible for you to do it personally since you are a mod here, maybe?
EDIT- Nevermind. It's solved :)
Hmm, I understand what you mean, it's not a bad idea. Will see. Thank you :)
Just create a new e-mail address - anywhere would be good; Gmail, Yahoo, some local provider etc. You will only be using it for gaming, newsletters and other unimportant stuff.
Support work over the weekend too, so they should've sorted this out in no time. It's a routine thing.
Anyway, good luck! 😊
Thanks for replying, I am playing through mobile, and also right now, I don't have a secondary email to create a new account.
Hello, Mr Newbie Crusher,
Welcome to the forum! 👋
Why don't you simply create a new King account? Are you currently playing through your Facebook account? What device are you playing on?
I see, I will wait then. Thank you for your time and support :)
Thank you for the reply. I already mailed player support as I said. If I may ask how long before can I expect to receive an answer from them?
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I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…