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Hello there, I am new here and I want to reset my current game progress to level 1. Any idea how can I do that? I also mailed player support but no response yet. Thank you.
Thanks for replying , this is weekend , hope they will sent you email on Monday and please check spam folder too .
Hi and Welcome to the King Community
Please check this page
Hello there again, sorry to ping you. They haven't sent me any reply yet. May I ask if it is possible for you to do it personally since you are a mod here, maybe?
EDIT- Nevermind. It's solved :)
Hmm, I understand what you mean, it's not a bad idea. Will see. Thank you :)
Just create a new e-mail address - anywhere would be good; Gmail, Yahoo, some local provider etc. You will only be using it for gaming, newsletters and other unimportant stuff.
Support work over the weekend too, so they should've sorted this out in no time. It's a routine thing.
Anyway, good luck! 😊
Thanks for replying, I am playing through mobile, and also right now, I don't have a secondary email to create a new account.
Hello, Mr Newbie Crusher,
Welcome to the forum! 👋
Why don't you simply create a new King account? Are you currently playing through your Facebook account? What device are you playing on?
I see, I will wait then. Thank you for your time and support :)
Thank you for the reply. I already mailed player support as I said. If I may ask how long before can I expect to receive an answer from them?
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How can I be in a group with someone who has only played just over 300 games and compete when I am over 11k in levels? How can their style be similar to mine? This is just a money making racquet otherwise we’d compete against people on similar levels. Someone must explain this and with LOGIC!!
Why can't I get help to get a new verification link to veryfy my e mail? :( The old one is expired
Can't I use my Yahoo email to receive verification email for Candy Crush? The link has expired and it says I should request a new verification email via my King account in the game. (Candy Crush) I have tried to but have not received a new verification email to my Yahoo email.
Bonjour , je suis bloquée sans lingot, sans booster et lorsqueje regarde des vidéos d'aide ma grille correspond au niveau 19699? merci si vous pouvez m'aidera résoudre ce problème
I had logged in my account in new device the old levels are not visible.My level is 846 but in new device its showing level 11 I need to solve this problem, give me solution.
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…