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Hello there, I am new here and I want to reset my current game progress to level 1. Any idea how can I do that? I also mailed player support but no response yet. Thank you.
Thanks for replying , this is weekend , hope they will sent you email on Monday and please check spam folder too .
Hi and Welcome to the King Community
Please check this page
Hello there again, sorry to ping you. They haven't sent me any reply yet. May I ask if it is possible for you to do it personally since you are a mod here, maybe?
EDIT- Nevermind. It's solved :)
Hmm, I understand what you mean, it's not a bad idea. Will see. Thank you :)
Just create a new e-mail address - anywhere would be good; Gmail, Yahoo, some local provider etc. You will only be using it for gaming, newsletters and other unimportant stuff.
Support work over the weekend too, so they should've sorted this out in no time. It's a routine thing.
Anyway, good luck! 😊
Thanks for replying, I am playing through mobile, and also right now, I don't have a secondary email to create a new account.
Hello, Mr Newbie Crusher,
Welcome to the forum! 👋
Why don't you simply create a new King account? Are you currently playing through your Facebook account? What device are you playing on?
I see, I will wait then. Thank you for your time and support :)
Thank you for the reply. I already mailed player support as I said. If I may ask how long before can I expect to receive an answer from them?
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I had around 500 gold before i logged in with Apple then all the gold dissaperad. Pelase help
I logged out and then logged in again in the game but after logging in all the lives which I received from my friends have been disappeared also when I am clicking on that envelope icon to see lives it's not opening anything
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
I used to be able to play candy crush on my laptop by going in through Facebook. Now it takes me to a website and I can't figure out how to play except on my phone or iPad on the app. Can someone tell me if it is possible to play on my laptop or desktop?
Bloqué au niveau 8061 depuis plusieurs semaines. Merci pour votre aide. Sinon désinstalation du jeu car très frustrant.
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…