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Hello there, I am new here and I want to reset my current game progress to level 1. Any idea how can I do that? I also mailed player support but no response yet. Thank you.
Thanks for replying , this is weekend , hope they will sent you email on Monday and please check spam folder too .
Hi and Welcome to the King Community
Please check this page
Hello there again, sorry to ping you. They haven't sent me any reply yet. May I ask if it is possible for you to do it personally since you are a mod here, maybe?
EDIT- Nevermind. It's solved :)
Hmm, I understand what you mean, it's not a bad idea. Will see. Thank you :)
Just create a new e-mail address - anywhere would be good; Gmail, Yahoo, some local provider etc. You will only be using it for gaming, newsletters and other unimportant stuff.
Support work over the weekend too, so they should've sorted this out in no time. It's a routine thing.
Anyway, good luck! 😊
Thanks for replying, I am playing through mobile, and also right now, I don't have a secondary email to create a new account.
Hello, Mr Newbie Crusher,
Welcome to the forum! 👋
Why don't you simply create a new King account? Are you currently playing through your Facebook account? What device are you playing on?
I see, I will wait then. Thank you for your time and support :)
Thank you for the reply. I already mailed player support as I said. If I may ask how long before can I expect to receive an answer from them?
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Hi!! My grandmother is on level 11xxx and she has all bonuses, she can play advertises and get more lives and I have only 5 lives and that's it. No challenges at all.. 😞
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
I had already collected 5 stamps from previous days. Today, I completed a level that should have qualified for an additional stamp. However, instead of being counted as the 6th stamp and awarding the prize, it was counted as the first stamp. It appears that the progress was reset and started from the beginning. As a…
Já tem 2 corridas de episódios que não recebo os bônus por terminar em 1o lugar.
As i can read here and also on other platforms, ads like Temu, Zeekr ,..even a Grey screen pops up every now and than …are horrible. Players from Candy Crush are complaining already for months about this issue. Why doesn't Candy Crush solves this problem.., or stops with this ads..They make you click on the ads..for Temu…
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…