Ad crashed

slong04

Hello! I’m so upset! I was playing the game, and needed a few extra moves. So I watched the ads at the end. The game blacked out and would not let me continue. So, I had to exit it. Which made me lose my streak. I was 2 spots away to get gold bars, and it ended my streak for the yellow beads!!!

Rhonda_L

https://community.king.com/en/candy-crush-saga/discussion/comment/2635996#Comment_2635996

Thanks for responding.

I have restarted and I manually clean the cache after every session I play.

Last night between 8 and 10 ads played normally as well as very early this morning (4am). The rest of today..... let's just say all I've seen is Zaxby's ad open and close to the point I don't even try to watch ads. Just stresses me out more.

Can't imagine it's my phone because I am seeing lots of ads on CC Friends during the day.

Oh well, is what it is I suppose. It's enlighting all that's being said about Levels 13000 and beyond. I'm on 13629 and after reading, I don't feel so alone with my frustrations now!

Y'all have a great night!

QueenB

https://community.king.com/en/candy-crush-saga/discussion/403935/ad-crashed

Sorry to hear this happened and totally get how frustrating it is to lose your streak.

It's quite common that ads can sometimes glitch making it impossible to go back to the game and in these cases the only thing you can do is to close the game and start again.

When it happens to me, I restart the device and give it another try. However, if this keeps happening, let us know if it is a specific Ad and grab a screenshot so we can pass it on to be investigated.

I wish you better luck on your next try 🤗