Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
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Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

every single time i play I get "UPDATE NEW TERMS"

I've played 3 times today and still get this. i play on desktop windows 10 updated Chrome. all ad blocking extensions are turned off for candy crush saga pages. i am incapable of saving lives or playing more than the 5. this has been going on for 2 months.

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PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/2817121#Comment_2817121

Hello dear @Anileya🤗 Welcome Back!

Hope you are doing alright now and everything is ok! Thank you for the screenshot!!

I am so sorry for not getting back to you earlier🤦‍♀️ Let me check with our Candy In-charge and get back to you!

Thank you for your patience and talk to you soon🍫🍫

Anileya

here we go again-every single time i play it drags me back to zero. formally complain to fb.

trublz

I have the same thing happening to me and it's so frustrating. Now all my events and race and everything else is GONE !!!!!!!!!!!!!!!!!

Anileya

this is exactly what comes up every single time i play candy crush. all lives are gone. all the everything are gone. i apologize for the delay i have been in hospital since last Thursday & was released last night.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/2753986#Comment_2753986

Hmm!! When I see that "Update New Terms" pop-up in my game, it does come with an X at the top right corner. Hence, I thought it is the same in your game too🤔

Can you post a screenshot of that pop-up for me please?

To add the screenshot, click on the 2nd icon located in the bottom left corner of the open comment box.

Anileya

no this is absolutely not answered-there is no check box or x box or any other box when the "update" comes on. the only thing you can do is hit "accept" thats it. whats really bothering me is if I paid for extra lives-they'd be gone-money wasted/stolen. none of this is acceptable.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/414958/every-single-time-i-play-i-get-update-new-terms

Hello @Anileya🤗 Hearty Welcome to our sweet King Community!

I am sorry to hear about the annoying pop-up in your game!! I will have to find out what to do to get rid of this pop-up, as it has been a while since I played on my computer!

But, I can tell you one thing for sure that "Ad Blocking extensions" will not help you with this, as this pop-up is in-game related, but not outside agency!!

Do you see an X at the top right corner of that pop-up? If so, as of now, I would suggest you to just click that X and continue playing. I will get back to you once I find some information about it.

If you have any questions in the mean time, please type in the blank box given below to my comment.

Talk to you soon. Have a great rest of the day🍫🍫

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Accepted answers

All comments

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/414958/every-single-time-i-play-i-get-update-new-terms

Hello @Anileya🤗 Hearty Welcome to our sweet King Community!

I am sorry to hear about the annoying pop-up in your game!! I will have to find out what to do to get rid of this pop-up, as it has been a while since I played on my computer!

But, I can tell you one thing for sure that "Ad Blocking extensions" will not help you with this, as this pop-up is in-game related, but not outside agency!!

Do you see an X at the top right corner of that pop-up? If so, as of now, I would suggest you to just click that X and continue playing. I will get back to you once I find some information about it.

If you have any questions in the mean time, please type in the blank box given below to my comment.

Talk to you soon. Have a great rest of the day🍫🍫

Anileya

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/2753986#Comment_2753986

Hmm!! When I see that "Update New Terms" pop-up in my game, it does come with an X at the top right corner. Hence, I thought it is the same in your game too🤔

Can you post a screenshot of that pop-up for me please?

To add the screenshot, click on the 2nd icon located in the bottom left corner of the open comment box.

Anileya

trublz

I have the same thing happening to me and it's so frustrating. Now all my events and race and everything else is GONE !!!!!!!!!!!!!!!!!

Anileya

here we go again-every single time i play it drags me back to zero. formally complain to fb.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/2817121#Comment_2817121

Hello dear @Anileya🤗 Welcome Back!

Hope you are doing alright now and everything is ok! Thank you for the screenshot!!

I am so sorry for not getting back to you earlier🤦‍♀️ Let me check with our Candy In-charge and get back to you!

Thank you for your patience and talk to you soon🍫🍫

Dinero
Hola por que no hacen más divertida la aplicación y nos pagan por juego en efectivo
Pass 290
hi How I can pass level 290 It is so hard Please supporting me
Recover my progress level
Please recover my progress level after reset my phone
Most of the time my game is disconnected
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
Recover history and levels
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

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