Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Hi, I changed my email account and now I can't sign back in the game
Both
Hello again @gruntamd🤗
I am sorry to hear that the Support team's answer did not help you!!
Are you talking about the automated email that you have received after sending your complaint OR did you talk to a real agent?
The support team gave me answers that didn't help me. I just want to know how I can sign back in.
Hello @gruntamd 🙋♀️
Did you hear back from the Player Support team? What did they say?
Did they tell you that they cannot help you?
I've tried the above method it didn't help
And I still can't log in to my game with my email account.
Hello @gruntamd🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you are having log-in issues with your game😕
You will have to contact the King Player Support team as the login details are case sensitive and include personal details! Please click on this link --> https://soporto.king.com/contact to send your complaint.
You will be receiving an automated email, which like an acknowledgement that they have received your complaint. Please wait for 3 days to hear back from a real agent. If you haven't heard by then, send a reply to that automated email you have received on day 1.
NOTE: Please do not send more than 1 complaint, as it will only delay the process!!
If you have any further questions, please post back by typing in the blank box given below to my comment.
Hope everything works out and you will be able to play your game again🍫🍫
New here? Sign in or create an account to join the fun.
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
This is happening a lot. Anyone else?
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Boa noite! Gostaria de mostrar minha insatisfação com o jogo Candy Crush. Passei dois dias sem entrar para pegar um Super Brigadeiro no final de semana que estou viajando. Hj, dia 05 de dezembro, consegui pegar ele, porém o jogo fechou de forma repentina, ganhei um brinde por isso, porém perdi o Super Brigadeiro. Gostaria…
Man kann die Animation von der Pralinenschachtel nicht schließen und muss immer das Spiel neu starten.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
