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My game is messed up/Broken Graphics - Edited by CM: Known Issue!
Best Answers
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Sorry about that everyone 😬 this happens everytime we're changing a new candy look, but restarting the game app should solve the issue and we're working on making sure this doesn't keep happening in the future ☺️
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Ok, ty
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Hi and Welcome to the King Community
Thank you for the feedback , This issues has been reported, in the meantime please force close the Apps and Log in again
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Hello @Queen_Snow🤗 Hearty Welcome to our sweet King Community!
It is the glitch caused by the "redesigned candies" that were brought in for the Candy Cup event!!
To get out of that glitch, please follow these steps --> Quit the level you have opened -- Close the game App -- Shutdown your device and restart after few minutes -- reopen the App -- open a level and you should find the candies in normal shapes and design☺️
For some players, it is not working until they follow these steps couple of times!!
Please try these steps and let me know if it worked or not!! To reply back, simply type in the blank box given below to my comment🍫🍫
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Answers
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It has pieces and moves I have NEVER SEEN BEFORE??? How do I get HELP PLAYING this LEVEL?
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Does it look like a glitch? There are often glitches on a Monday morning after an event closes especially. If it could be a glitch then close the app. Reopen. Try again. Update the game, there is a new update just out.
If you don't think it's a glitch, could you take a screenshot?
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I don’t think it’s the level that’s the problem. I just played level 9068 and had the same problem. I know 9068 was normal when I played earlier today. Now when playing just a moment ago it had the same problem that you’re referring to. Pieces and moves that have never been there before. Even the pieces that look normal don’t have the same function as before. Somethings messed up. Maybe some sort of maintenance going on.
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what did you do to the squares, just wasted lives and boosters trying to distinguish the pieces playing this.
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Yep, that sounds like the "Monday morning glitch" phenomenon to me..... You'll all have to force close the game and open it again. Usually that fixes it.
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The Monday Morning Glitch is back. Close the App. Update the App. Reopen the App. That ought to fix it.
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Hi and welcome to the King Community
Please Force close the app and restart the device.This should give a good restart and get the graphics back in order.
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Why is the look so different 16.10.2023??? Too confusing
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Mine is the same
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Hi and welcome to the King Community
Could you please take a screenshot ?
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