Edited by CM: Adventure Path unable to claim rewards- Solved!

PummyRaj

Hello @lenchen80 and @PiGh🤗 Hearty Welcome to our sweet King Community!

Thank you very much for providing screenshots!

Let me give a shout out to our Candy Community In-charge👍️

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/2856609#Comment_2856609

Thank you for sharing this! So you open the game app to find this pop up which you are not able to get out of so you can't play the game correct?

lenchen80

https://community.king.com/en/candy-crush-saga/discussion/comment/2857041#Comment_2857041

Yes, that is correct.

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/2857113#Comment_2857113

Thank you for confirming and I've passed it on to the developers for further instruction on what we can do to get this solved as soon as possible!

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/426257/adventure-path-issue

Hello @sp33🤗 Hearty Welcome to our sweet King Community!

I am sorry to hear about the issue you are experiencing with Adventure Path rewards!!

We have received few more complaints about it. Let me get back to you in a bit with any suggestions I find.

If you have anything to add in the meantime, please reply back by typing in the blank box given below to my comment🍫🍫

BrownNose

I'm stuck on this picture and cannot press claim or leave or avoid the page. I'm on Android and have tried updating, restarting phone and left game overnight and returned and the problem remains. Any ideas?

sp33

Morning, please can you share any progress or update? Still the same issue this morning!

lsg20

Hello. I have the same problem. I cannot claim my final 3 boosters even after completing all 40 levels. It kept asking me to claim but nothing happens. So frustrating

Alienscar

Hello @BrownNose issues with the Adventure Path are known about and supposedly being investigated. All anyone can do is wait and hope King sorts the issues out quickly. That or remove the feature due to its faults.

https://community.king.com/en/candy-crush-saga/discussion/426257/adventure-path-issue

I am sorry to say your issue will probably not receive an official response as the Moderation team seem to be struggling with the lack of notifications that is plaguing this forum.

QueenB

Hi @lenchen80,

I wanted to check if you have opened the game today and if the Adventure Path popup is still blocking your game?