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The game is stuck after completing the adventure path. The claim button does not work and I cannot enter the game beyond this point. Help!!
Hello @BrownNose🤗 Hearty Welcome to our sweet King Community!
Thank you for reporting!
Our Candy Community In-charge has reported the issue to the game Studio, as we have been receiving frequent complaints about the rewards glitch!!
I need your game ID number to send to the Studio. If you do not know how to find it, please use --> This Link👍️
To rely back, simply type in the blank box given below to my comment.
Have a great rest of the day🍫🍫
Everytime I load the game,it takes me to the Adventure Path screen, saying I've completed 40 out of 40, but nothing hoppens when I press Receive. Also, I received the reward some days ago, but I've kept getting this notification. However, now I cant't get past it. I've tried closing all apps and shutting phone off and on a few times, but that hasn't helped.
Superb! Thank you for letting me know🤩
Enjoy the game and keep crushing🍫🍫
It got resolved ,
It got resolved.....I closed the game for few minutes then opened it again
Hello @joi_123🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you are having an issue in your game!!
Can you explain why you were not able to go back to the game map? Was your screen frozen?
Which device are you using? Can you please post a screenshot of your Adventure Path?
To reply back, simply type in the blank box given below to my comment. To post the screenshot, tap on the 2nd icon located in the bottom left corner of the open comment box.
Hope to talk to you soon🍫🍫
I have completed the first 5 levels of adventure path , unable to go back to actual candy crush map , My boosters got wasted the same 5th level.is repeatedly coming again and again pls resolve this
@PummyRaj , my user ID is 10264989095. Thanks
I completed the 40 adventure path but I can't get my reward
Hello @CrisCL🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear about the issue with Adventure Path rewards. Some players are experiencing this issue and it was reported to the game studio to investigate.
Apart from the issue with claiming rewards, are you able to exit from the window and play the game OR experiencing issue with that too?
Please reply back by typing in the blank box given below to my comment🍫🍫
I am having the same exact issue, but tried turning game on and off but it did not resolve it. My only option is to keep re doing level 5. I have no option to go back to the main screen.
I'm sorry I forgot to reply (busy playing :-)), but the issue has been resolved. Thank you so much for your help :-)
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Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…