Games not linked

Question

I play Candy Crush on two kindles and link them vie Facebook. I am now on level 10566 on one kindle but cannot move the other kindle beyond 10564 no matter how many times I log out and reconnect. Never happened before. Second kindle updated gold bars successfully.Any ideas?

kiara_wael · Answer

Hi and Welcome to the King Community

Please check this page for information

https://community.king.com/en/blog/discussion/247419/having-problems-connecting-to-facebook-on-a-kindle-device

Please check also for updated here

https://community.king.com/en/blog/discussion/247352/is-your-game-crashing-on-a-kindle-device

PummyRaj · Answer

https://community.king.com/en/candy-crush-saga/discussion/430221/games-not-linked

Hello Dave @bucksdave 🤗 A Warm Welcome to our Candy Crush Saga Community!

On the device which your progress is not forwarding, try this —> log out if the game — close the app — clear cache — turn off Wi-Fi — Turn off the device — turn it back after 15 minutes — connect to WiFi — log back into the game and see if that brings you to 10566.

If that doesn't work, please try the steps provided in THIS Link

Let me know if you need further assistance with anything else. You can reply back by typing in the blank box given below🍫🍫