Did anyone receive their 100 gold monthly winning in Candy Crush?

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/2931543#Comment_2931543

Hello Francesco @Gugubest🤗 Thank you for replying back!

These are the steps to send your complaint to the King Player Support team⬇️

• Click on the Pink Cogwheel (from game Map screen or Home screen);
• Click on ? icon;
• Under Popular Topics - click on "Events";
• Click on "Learn all about Winter Season";
• Scroll down all the way & click on "Contact Us";
• You will see a form. Fill it up & Submit.

But, if you rather wait till Monday and wait for our Community In-charge to come and take care of this issue, that would work too! All you need to do is give me your ID number. I will send it to our Community In-Charge, along with other Crushers that did not receive their reward. You can see others' comments from THIS Page onwards!

If you are not aware how to find your ID number, please check this link (click on Green letters) --> Find you game ID Number.

Talk to you soon & have a lovely rest of the day🍫🍫

Gugubest

https://community.king.com/en/candy-crush-saga/discussion/comment/2931823#Comment_2931823

Dear PummyRaj,

thanks a bunch for your tips,

I have just found my ID number 3921473409 following your suggestion.

I hope to receive my rewards.

Best regards, Francesco

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/2931841#Comment_2931841

Thank you Francesco @Gugubest🤗

I will update you as soon as the GB are sent towards you!

Thank you for joining our Community & have a great rest of the weekend🍫🍫

Gugubest

https://community.king.com/en/candy-crush-saga/discussion/comment/2931859#Comment_2931859

Thanks a lot,

in this way I will receive my 100 gold bars every month for the whole year, is it right?

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/2931863#Comment_2931863

It is only for this month, you had to go with this much process, as there was a miscommunication on the day that you all were supposed to receive the Goodies, Francesco!

From next month onwards, it will be automatic as winners' details would be entered into the system.

You do not have to go through these steps again unless you miss your rewards next time (which doesn't happen often)👍️

Gugubest

https://community.king.com/en/candy-crush-saga/discussion/comment/2931872#Comment_2931872

Thanks a lot,

will I receive my next gold bars always the same day of each month? For example if I receive them tomorrow, will I receive my next GB every 14th of the month?

etswha

https://community.king.com/en/candy-crush-saga/discussion/comment/2929924#Comment_2929924

Hello, my game ID number is 8522872421.

Really hope I do not need to do this every month.

sweetie_pea

https://community.king.com/en/candy-crush-saga/discussion/comment/2932167#Comment_2932167

@etswha @PummyRaj She asked a good question. will we need to give you our id every month? If so want would the time period be? So at the 1st of the month if we haven't got them should we contact you then with our ID? Or wait? Please let us know before February what's expected. Thank you dear.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/2931883#Comment_2931883

Hello again Francesco🤗

If I remember correctly, in previous events, it was every 1st of the month!

But for this one, I am not sure! Hence, I will find out from our Community In-charge on Monday, and let you know!

Have a great rest of the weekend🍫🍫

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/2932167#Comment_2932167

https://community.king.com/en/candy-crush-saga/discussion/comment/2932185#Comment_2932185

Hello @sweetie_pea and @etswha🤗

I don't think you would have to send your game ID every month!! Once you receive your Gold bars in the first month, all your ID numbers should be added to the system to receive rewards for whole year!

This miscommunication & glitch happened for the first time!! Winners never had to send their ID numbers to receive their rewards like this!! I am sure it won't happen again!

I will confirm again once our Community In-charge is back on Monday👍️