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This started a few months ago. It doesn’t happen on my iPhone. I’ve noticed that, at least some of the time, after logging in it still doesn’t show my Facebook picture. I don’t know if that’s related.
I have the same issue and it’s Annoying to have to log into facebook every time I play candy crush. It still saves my progress. What can I do?
the whole avator photo thing fixed itself but im still having this log back into facebook issue. every day.
I'm having the same issue for months. I stupidly uninstalled the app and reinstalled it losing about 3 years worth of lollypops and such. When i open candy crush soda, my avatar is my photo, but it isn't logged into my facebook account, so when i do log into my facebook account, the avatar changes to a generic toon avatar. this is so frustrating and has cost me a lot and wish we could figure this out. I feel its a setting somewhere but i cant figure that out, like a setting to stay connected.
I’m getting the same message…. And having to login every time through Facebook. This has been happening fit a couple of months now.
hi is there a solution? For months I have had to login into Facebook every time I want to play candy crush or soda crush and my avatar is wrong most of the time even after logging in. Same problem on iPhone and iPad.
This issue seems not to be resolved yet. It’s getting tiring to have to logon every single time
I was starting to believe it was just me dealing with having to login to Facebook & not seeing my profile pic EVERY TIME I play Candy Crush on my iPhone & iPad. Been about a month & it’s VERY ANNOYING & needs to be corrected!
Also happening to me every time I return to play. Profile Pic is constantly changing too! Becoming really annoying!
I am having this issue but on iPhone. iPad is fine. Resolution?
Many thanks, I will give this a try
Hi there,
This is a new requirement coming from Facebook and there are few steps you can try to get rid of that message you keep getting:
1. Remove an app or game that you've added to Facebook
2. Logout of Facebook from all browser on device, Safari, chrome, firefox etc3. Log out of the Facebook app if installed4. Restart the game and connect with FB, this time you should be promoted to enter your Facebook credentials.5. If the issue persists as a workaround connect using your Kingdom email instead. (If you don't have a Kingdom account, follow the the steps HERE.
Hope this helps!
Hello, same for me. Candy Crush logs me out of Facebook every day on mobile and IPad, once I sign in, my profile picture is not mine, getting really annoying now.
I will try updating Facebook. Thanks for the idea.
This finally stopped happening for me a couple weeks ago, possibly after a Facebook app update?
this happens when I play Farm Heroes Saga as well as Candy Crush Saga. It is annoying. If I don’t log into Facebook, it seems my game progress is still saved. Is this a King issue or Facebook issue? A solution would be nice.
I’m getting this message too, it’s so annoying
No, and it’s still happening.
Wa
Was there ever an answer to this issue? Been checking back daily for a month now and getting tired of constant Facebook login every time I use the iPad App to play Candy Crush.
Hello and Welcome back! Mark🤗
That's what I have noticed in my games too! But, if we are logged in through King account, there aren't many friends to send lives (excluding Candy Crush)!
Thank you for confirming! I will follow up with our Community In-charge on Monday. They won't work during the weekends. I will get back to you either on Monday or Tuesday.
Thank you for your patience and have a great weekend🍫🍫
Yes, that's what I was seeing. I just switched from using Facebook to using a King login, which made the problem go away for me.
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Hello @markherdeg🤗 A Warm Welcome to our sweet King Community!
Are you playing Candy Crush Saga?
I need a clarification please!! Are you being asked to "login" to the game? OR are you being asked to "confirm" that you are signing through Facebook?
And, with regards to the Profile pic --> I too have noticed that (along with many other players), which has been happening from past 3 weeks (approximately)! But, please don't worry about that, as it could be a glitch due to slow servers, which might be cleared soon👍️
To reply back, you can type in the blank box given below🍫🍫
Yes, it’s Candy Crush Saga.
When I open the app, a dialog box pops up that says:
“CandyCrushSaga” wants to use “facebook.com” to Sign In. Cancel/Continue.
That’s the same as when first signing in with Facebook, but I didn’t sign out, so it shouldn’t need to sign in again.
Hi Mark 🙋♀️
This is the pop-up you see, right?
This new thing has started from the time the servers were down last time!
Let me ask our Community In-charge and find out why we are seeing this and how long will we get it.
Would be nice to get an answer to this
Hello @jlash56🤗 Welcome back to our sweet King Community!
I did not hear back from above player! Hence, I could not follow up with our Community In-charge!!
Can you please confirm if this is what you see when you open the game?
Hola por que no hacen más divertida la aplicación y nos pagan por juego en efectivo
hi How I can pass level 290 It is so hard Please supporting me
Please recover my progress level after reset my phone
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…