Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
I’m asked to login to Facebook again nearly every time I start the app on my iPad
markherdeg
Posts: 6
Level 2
in Support
This started a few months ago. It doesn’t happen on my iPhone. I’ve noticed that, at least some of the time, after logging in it still doesn’t show my Facebook picture. I don’t know if that’s related.
0
Answers
-
Hello @markherdeg🤗 A Warm Welcome to our sweet King Community!
Are you playing Candy Crush Saga?
I need a clarification please!! Are you being asked to "login" to the game? OR are you being asked to "confirm" that you are signing through Facebook?
And, with regards to the Profile pic --> I too have noticed that (along with many other players), which has been happening from past 3 weeks (approximately)! But, please don't worry about that, as it could be a glitch due to slow servers, which might be cleared soon👍️
To reply back, you can type in the blank box given below🍫🍫
1 -
Yes, it’s Candy Crush Saga.
When I open the app, a dialog box pops up that says:
“CandyCrushSaga” wants to use “facebook.com” to Sign In. Cancel/Continue.
That’s the same as when first signing in with Facebook, but I didn’t sign out, so it shouldn’t need to sign in again.
0 -
Hi Mark 🙋♀️
This is the pop-up you see, right?
This new thing has started from the time the servers were down last time!
Let me ask our Community In-charge and find out why we are seeing this and how long will we get it.
0 -
Would be nice to get an answer to this
1 -
Yes, that's what I was seeing. I just switched from using Facebook to using a King login, which made the problem go away for me.
1 -
Hello and Welcome back! Mark🤗
That's what I have noticed in my games too! But, if we are logged in through King account, there aren't many friends to send lives (excluding Candy Crush)!
Thank you for confirming! I will follow up with our Community In-charge on Monday. They won't work during the weekends. I will get back to you either on Monday or Tuesday.
Thank you for your patience and have a great weekend🍫🍫
0 -
Wa
Was there ever an answer to this issue? Been checking back daily for a month now and getting tired of constant Facebook login every time I use the iPad App to play Candy Crush.
1 -
No, and it’s still happening.
0 -
I’m getting this message too, it’s so annoying
1
