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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
This started a few months ago. It doesn’t happen on my iPhone. I’ve noticed that, at least some of the time, after logging in it still doesn’t show my Facebook picture. I don’t know if that’s related.
Hello @jlash56🤗 Welcome back to our sweet King Community!
I did not hear back from above player! Hence, I could not follow up with our Community In-charge!!
Can you please confirm if this is what you see when you open the game?
Would be nice to get an answer to this
Hi Mark 🙋♀️
This is the pop-up you see, right?
This new thing has started from the time the servers were down last time!
Let me ask our Community In-charge and find out why we are seeing this and how long will we get it.
Yes, it’s Candy Crush Saga.
When I open the app, a dialog box pops up that says:
“CandyCrushSaga” wants to use “facebook.com” to Sign In. Cancel/Continue.
That’s the same as when first signing in with Facebook, but I didn’t sign out, so it shouldn’t need to sign in again.
Hello @markherdeg🤗 A Warm Welcome to our sweet King Community!
Are you playing Candy Crush Saga?
I need a clarification please!! Are you being asked to "login" to the game? OR are you being asked to "confirm" that you are signing through Facebook?
And, with regards to the Profile pic --> I too have noticed that (along with many other players), which has been happening from past 3 weeks (approximately)! But, please don't worry about that, as it could be a glitch due to slow servers, which might be cleared soon👍️
To reply back, you can type in the blank box given below🍫🍫
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Yes, that's what I was seeing. I just switched from using Facebook to using a King login, which made the problem go away for me.
Hello and Welcome back! Mark🤗
That's what I have noticed in my games too! But, if we are logged in through King account, there aren't many friends to send lives (excluding Candy Crush)!
Thank you for confirming! I will follow up with our Community In-charge on Monday. They won't work during the weekends. I will get back to you either on Monday or Tuesday.
Thank you for your patience and have a great weekend🍫🍫
Wa
Was there ever an answer to this issue? Been checking back daily for a month now and getting tired of constant Facebook login every time I use the iPad App to play Candy Crush.
No, and it’s still happening.
I’m getting this message too, it’s so annoying
this happens when I play Farm Heroes Saga as well as Candy Crush Saga. It is annoying. If I don’t log into Facebook, it seems my game progress is still saved. Is this a King issue or Facebook issue? A solution would be nice.
This finally stopped happening for me a couple weeks ago, possibly after a Facebook app update?
I will try updating Facebook. Thanks for the idea.
Hello, same for me. Candy Crush logs me out of Facebook every day on mobile and IPad, once I sign in, my profile picture is not mine, getting really annoying now.
Hi there,
This is a new requirement coming from Facebook and there are few steps you can try to get rid of that message you keep getting:
1. Remove an app or game that you've added to Facebook
2. Logout of Facebook from all browser on device, Safari, chrome, firefox etc3. Log out of the Facebook app if installed4. Restart the game and connect with FB, this time you should be promoted to enter your Facebook credentials.5. If the issue persists as a workaround connect using your Kingdom email instead. (If you don't have a Kingdom account, follow the the steps HERE.
Hope this helps!
Many thanks, I will give this a try
I am having this issue but on iPhone. iPad is fine. Resolution?
Also happening to me every time I return to play. Profile Pic is constantly changing too! Becoming really annoying!
I was starting to believe it was just me dealing with having to login to Facebook & not seeing my profile pic EVERY TIME I play Candy Crush on my iPhone & iPad. Been about a month & it’s VERY ANNOYING & needs to be corrected!
This issue seems not to be resolved yet. It’s getting tiring to have to logon every single time
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Pins collection i finish it I didn't received my reward.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
