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This started a few months ago. It doesn’t happen on my iPhone. I’ve noticed that, at least some of the time, after logging in it still doesn’t show my Facebook picture. I don’t know if that’s related.
Hello @jlash56🤗 Welcome back to our sweet King Community!
I did not hear back from above player! Hence, I could not follow up with our Community In-charge!!
Can you please confirm if this is what you see when you open the game?
Would be nice to get an answer to this
Hi Mark 🙋♀️
This is the pop-up you see, right?
This new thing has started from the time the servers were down last time!
Let me ask our Community In-charge and find out why we are seeing this and how long will we get it.
Yes, it’s Candy Crush Saga.
When I open the app, a dialog box pops up that says:
“CandyCrushSaga” wants to use “facebook.com” to Sign In. Cancel/Continue.
That’s the same as when first signing in with Facebook, but I didn’t sign out, so it shouldn’t need to sign in again.
Hello @markherdeg🤗 A Warm Welcome to our sweet King Community!
Are you playing Candy Crush Saga?
I need a clarification please!! Are you being asked to "login" to the game? OR are you being asked to "confirm" that you are signing through Facebook?
And, with regards to the Profile pic --> I too have noticed that (along with many other players), which has been happening from past 3 weeks (approximately)! But, please don't worry about that, as it could be a glitch due to slow servers, which might be cleared soon👍️
To reply back, you can type in the blank box given below🍫🍫
Yes, that's what I was seeing. I just switched from using Facebook to using a King login, which made the problem go away for me.
Hello and Welcome back! Mark🤗
That's what I have noticed in my games too! But, if we are logged in through King account, there aren't many friends to send lives (excluding Candy Crush)!
Thank you for confirming! I will follow up with our Community In-charge on Monday. They won't work during the weekends. I will get back to you either on Monday or Tuesday.
Thank you for your patience and have a great weekend🍫🍫
Wa
Was there ever an answer to this issue? Been checking back daily for a month now and getting tired of constant Facebook login every time I use the iPad App to play Candy Crush.
No, and it’s still happening.
I’m getting this message too, it’s so annoying
this happens when I play Farm Heroes Saga as well as Candy Crush Saga. It is annoying. If I don’t log into Facebook, it seems my game progress is still saved. Is this a King issue or Facebook issue? A solution would be nice.
This finally stopped happening for me a couple weeks ago, possibly after a Facebook app update?
I will try updating Facebook. Thanks for the idea.
Hello, same for me. Candy Crush logs me out of Facebook every day on mobile and IPad, once I sign in, my profile picture is not mine, getting really annoying now.
Hi there,
This is a new requirement coming from Facebook and there are few steps you can try to get rid of that message you keep getting:
1. Remove an app or game that you've added to Facebook
2. Logout of Facebook from all browser on device, Safari, chrome, firefox etc3. Log out of the Facebook app if installed4. Restart the game and connect with FB, this time you should be promoted to enter your Facebook credentials.5. If the issue persists as a workaround connect using your Kingdom email instead. (If you don't have a Kingdom account, follow the the steps HERE.
Hope this helps!
Many thanks, I will give this a try
I am having this issue but on iPhone. iPad is fine. Resolution?
Also happening to me every time I return to play. Profile Pic is constantly changing too! Becoming really annoying!
I was starting to believe it was just me dealing with having to login to Facebook & not seeing my profile pic EVERY TIME I play Candy Crush on my iPhone & iPad. Been about a month & it’s VERY ANNOYING & needs to be corrected!
This issue seems not to be resolved yet. It’s getting tiring to have to logon every single time
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Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
