Screen

karmarret23

my screen is gray and can’t play?

Alienscar

Hello @karmarret23 the grey screen issue has been around for awhile now, but I don't think I have seen a fix mentioned for it. I could be wrong, but I think for a lot of people the issue sorts itself out. Try restarting your device.

@QueenB @FluffyDinosaur the grey screen issue is/has affected a lot of people. If it is being investigated by King why isn't there a collection thread?

The links below are just the tip of the iceberg. there are many more comments about the issue.

https://community.king.com/en/candy-crush-saga/discussion/443456/candy-crush-screen-grays-out

https://community.king.com/en/candy-crush-saga/discussion/443393/my-candy-crus-saga-screen-is-grey-and-i-cant-even-press-any-button-to-play-or-open-anything

https://community.king.com/en/candy-crush-saga/discussion/443252/locked-on-level-14815

https://community.king.com/en/candy-crush-saga/discussion/443104/game-not-loading

https://community.king.com/en/candy-crush-saga/discussion/442590/shading

https://community.king.com/en/candy-crush-saga/discussion/442733/candy-crush-froze

https://community.king.com/en/candy-crush-saga/discussion/443910/screen-light-gray

https://community.king.com/en/candy-crush-saga/discussion/443903/the-screen-goes-black-after-retrieving-the-treat-from-the-delight-machine-of-the-day