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⛔ FIXED! Unable to log in to Kingdom account - Also lost progress, missing friends and Gold Bars
Answers
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How do I contact candy crush with my issues
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Good evening, I had more than 1000 gold bars and they disappeared from one moment to the next. I have been playing this game for many years.
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Hello @lmendez🤗 Welcome to the King Community!
First of all, Thank you for posting your question in English,, so that we can assist you.
I am sorry to hear about the issue in your game! Few other players are also experiencing this glitch and the King team is investigating the issue. Please check our main thread —> Issue with losing Gold Bars, boosters, profile image, level progress.
Can you tell me which device you are using? Are you logged into the game with Facebook OR Kingdom account?
To reply back, you can type below🍫🍫1 -
Good evening, I had more than 1000 gold bars and they disappeared from one moment to the next. I have been playing this game for many years.
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Has anyone got your account restored yet? That sounds terrifying.
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Hello @Frankee12🤗 A Warm Welcome to the King Community!
Are you logged into the game through Facebook OR Kingdom account?
Which device are you using to play the game?
At present, there are some issues going on in the game! I just need to make sure if the issues you are experiencing are one of those issues or different!Please reply by typing below🍫🍫
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I’m not logged in through Facebook but instead through my King account. I have saved my progress but all of a sudden my friends are gone and my gold bars
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Hello Amanda @Amanda1818🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
You are not alone as many other players are also having this issue! The Candy Team is aware about this issue and they are investigating it.
Can you please tell me which device you are using? And, if you are logged into the game with Facebook OR Kingdom account?
To reply back, please type below🍫🍫
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Thank you for replying back @Frankee12 🤗
You are experiencing the glitch that some other players are also experiencing. The Candy team is aware about the issue and are working on a fix.
Hopefully, we will see the fix soon.
But, please do not reinstall your game as it will not resolve the issue.
Thank you for your patience & understanding🙏
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