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⛔ FIXED! Unable to log in to Kingdom account - Also lost progress, missing friends and Gold Bars
Answers
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I have logged out several times and turned off my device but no change
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I Won some power ups and had 100 gold bars, but now, they're all wiped out. Why?
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I also lost my gold bars. My friends and lives from friends are also gone
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I used to have 200 gold, dozens of messages with extra lives and around 50 friends. Everything was gone when I downloaded the new update (iOS version 1.277.2.1).
This is unacceptable and MUST BE FIXED IMMEDIATELY!1 -
I'm currently in another country and when I opened Candy Crush app, it shows 0 gold coins, no friends, no display name. It still has my progress level in 9000ish level but that is all. I have Candy Crush app in 2 phones using the same account and both are showing the same condition. I never logged out either. Please help.
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I read another post saying there's an issue with logging in but it only affects email with uppercase letters. My email account has no uppercase letters and I'm not connected to facebook account
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Hello @eskrimcokelat 🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game.
I will ask our Community In-charge about this. But, please do not create a new account. as you might experience syncing issues because of the glitch. Please wait until the issue is fixed.Thank you for your patience & understanding 🙏🏼
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Hello @Phayty and @kgreene9 🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue you both are experiencing in your game! This is a glitch that has been affectng some players since yesterday!
Can you provide below details for me?
Which device are you using?
Are you logged into the game through Facebook or Kingdom account?Please reply by typing below 🍫🍫
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Did yours get fixed yet?
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