App Update Issues⛔️Reported

MakhoP

Thought I was the only one,it's so frustrating!!!

TaoMama

I lost my friends, profile picture, and gold bars. I am at the correct level and I still have all of my "boosters".

Alienscar

Hello @Cautious05 can you provide a little more information please?

Did you see a message appear in your game telling you to update?

Zockstern

*Edited by CM: Oops! Please repost in English so everyone can understand - Our House Rules 

minat5320

*Edited by CM: Oops! Please repost in English so everyone can understand - Our House Rules 

Hiyasmin

https://community.king.com/en/candy-crush-saga/discussion/comment/3062645#Comment_3062645

I can’t even log back in because it is saying wrong email and password combination. I do not want to play starting from level 1 again. How do i get my progess back? With all the boosters and gold bars accrued?

phil123

Also lost all my friends, gold, profile picture

Faithfrancis264

My account updated itself and now I lost my account,my gold bars,my friends and I was at lvl 3443

It's so annoying

Faithfrancis264

Please I need help on how to retrieve my account back because I don't understand this update stuff anymore

Elsbeth_vv

Lost 200+ gold bars, avatar, friends, extra lives and boosters. Everything except my level. Seems issue 2.