Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
App Update Issues⛔️Reported
Answers
-
If my recent experience with the update is anything to go by, you may be lucky if it wont update. 😫
0 -
*Edited by CM: Oops! Please repost in English so everyone can understand - Our House Rules
0 -
Same issue, have lost 500 gold bars and all my friends.
1 -
Hello and a Warm Welcome to the King Community to you all🤗 @Rachann , @silrex , @Zockstern , @littletroopr , @TaoMama , @GG2u and @Rajendra05
There are few different issues going on in the game right now! Can you all please let me know exactly which issue you are experiencing, and the device you are using?
Issue One —> Logged into the game with Kingdom account. Lost Gold Bars, profile pic, Friends list & level progress;
Issue Two —> Logged in with Facebook & lost Gold Bars;
Issue Three —> Logged in with Facebook and receiving "connection error" / wrong email & password message;
Thank you all 🍫🍫0 -
Hello @krossi🤗 A Warm Welcome to the King Community!
Can you please let me know which software version is running on your iPad?
I could not see the version number of Candy Crush Saga you have right now on your device. Will you be able to look for that?
Looks like there are some issues going on in the game. Please do not reinstall your game as it will not help with the issue.
Once you reply back, I will report to our Community In-charge 🍫🍫1 -
ive lost my frinds and my profile picture&gold
0 -
Candy crush saga wants me to update new version, but when I click the button, I get an "open" button and it takes me back to the new version screen and the update button.
0 -
Hello @Lemonheads🤗 A Warm Welcome to the King Community!
Which device are you using to play the game?
Can you please show me a screenshots of those screens?
To reply back, you can type below. To post the screenshot, tap on the 2nd button located in the bottom left corner of the comment box🍫🍫
0 -
Hello & Welcome to the King Community🤗
Are you logged into the game through Facebook or Kingdom account?
Are you using an iPhone?
1 -
Issue One —> Logged into the game with Kingdom account. Lost Gold Bars, profile pic, Friends list & level progress
1
